The following is an excerpt taken from Tarion Media Release:
For Immediate Release
Tarion Announces Awards of Excellence Finalists
New Home Builder Nominees are Leaders in Customer Satisfaction
(Toronto, ON, April 7, 2011) - Finalists for the 2011 Tarion Awards of Excellence, which recognize new home builders in Ontario based solely on their customer service delivery, were announced today by the Tarion Warranty Corporation.
"Each of the Tarion Awards of Excellence finalists can proudly say they have gained an honour that every business person strives for - recognition of a job well done by their own customers," said Tarion President and CEO Howard Bogach. "We congratulate these builders. They have done the industry proud."
Finalists were determined based on the results of a survey of more than 48,000 Ontario consumers who took possession of a new home between October 1, 2009 and September 30, 2010. More than 8,000 survey responses were received and the results were tabulated by Crunch Research in partnership with Harris Decima.
Survey questions focused on homeowners' satisfaction with their builder, covering every stage in the homeowner-builder relationship: from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service. Builders must have had at least five new home possessions during the survey timeframe to qualify for the Awards and a specified number of completed questionnaires must have been received. Winners will be announced on Tuesday, April 19, 2011.
The following finalists will compete in four award categories: Small, Medium, Large Volume and High-Rise.
Medium Volume Builder Category
(21-100 possessions or more per year)
Morra Homes - Barrie
About Tarion
Tarion Warranty Corporation is a private corporation established in 1976 to serve as the Regulator of the new home building industry in Ontario. In this role, Tarion licenses all new home and condominium builders pursuant to provincial legislation. This statute requires new home builders to provide purchasers with warranty coverage that is guaranteed by Tarion. The Corporation also establishes minimum time standards for after-sales service, and adjudicates issues between homeowners and builders. As of the end of 2010, almost two million homes in Ontario have been protected under warranty by Tarion.
laurie@morrahomes.ca
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